April 6th, 2011
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Author: Hi, this is Rachel from card holder services. I’m really glad you picked up the phone. Now, let’s get down to business. I just need some of your personal information. I know, you’ve never met me, but I was hoping we could trust each other. Very much.
Robocall Rachel, in essence, is a robotic telemarketer, asking the victims of her profuse dialing habits if they’re interested in lowering their credit card interest rates. Having developed a national reputation in recent years for her relentless marketing strategies, she appears to be making inroads in Wisconsin.
According to Brock Bergey, spokesman for the Department of Agriculture, Trade and Consumer Protection, the department “has received dozens of (calls and emails) per day relating to robocalls” in the past couple weeks. Many of them mention Rachel.
The department warns that these are probably scams. Rachel refers people to “live representatives” not associated with credit card companies who ask for credit card numbers. “Some consumers report receiving several of these calls a day,” says a department news release.
A Minneapolis Star Tribune reporter, James Shiffer, attempted to uncover the source of these mysterious calls in 2009. His search led him to a company in Florida but was ultimately inconclusive. Shiffer spoke with one shadowy representative (“Chris”) who hinted that Rachel, in fact, works for “hundreds of companies.”
So the conspiracy grows. In Wisconsin, state officials warn that Rachel is fooling caller ID systems into displaying a legitimate (but misleading) local number. They also advise against selecting an automated response indicating you don’t want to receive further calls. This could, it turns out, invite more calls by confirming there’s a live, breathing person on the end of the line.
And that’s exactly what Rachel – who never, ever sleeps – wants to know.
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